NEW CLIENT INFO

Getting Started

Not sure what happens next? Here's exactly what to expect, from your first message to your first session.

THE PROCESS

What to Expect

Reach out

Call, email, or use our contact form. We'll respond shortly.

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A short conversation

We'll ask a few questions to match you with the right therapist for your needs.

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Choose in-person or telehealth

We offer both face-to-face appointments and video sessions on a HIPAA-compliant platform — we'll help you get set up either way.

Your first session

Mostly a conversation — we get to know you, and you get a feel for whether it's a good fit. No pressure either way.

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Ongoing care

A rhythm of sessions built around your goals and your pace.

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BEFORE YOUR FIRST VISIT

Please look these over before your first appointment — it helps us make the most of your time together from day one.

Self-paying Clients:

QUESTIONS

Yes — we offer video sessions through a HIPAA-compliant teletherapy platform, in addition to in-office appointments. We'll help you get set up.
Across our therapists, we see clients from early childhood through seniors — individually, as couples, or as families.
Yes, with the limited exceptions required by law. Our full Notice of Privacy Practices (above) explains this in detail.
Not at all. We approach therapy from a Christian worldview and are sensitive to other belief systems, always protecting your autonomy as a client.
Please note that Empowering Restoration is an outpatient clinic, not an emergency service. If you're in crisis, call the Southeast Crisis Hot Line at (844) 274-7472, call 911, or go to your nearest Emergency Department.